Requirements
- An excellent communicator, verbally and written in both English & Spanish (fluent in both languages).
- Growth mindset, and is excited to learn new things.
- Passionate about customer service, bringing a warm and upbeat tone to every interaction.
- People-focused, friendly and knows how to listen.
- Dependable and shows up when expected.
- Above-average computer skills, including typing.
- The ability to stay calm and efficient under pressure.
- Willingness to complete an introductory learning and development phase at satisfactory levels.
Additional Information
- Work from home.
- Must work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays.
- Must have a computer that meets system requirements (Bring Your Own Device policy).
- Fluency in both English and Spanish is required.
- Must be able to take inbound calls and forward messages in a fast-paced environment.
