Benefit Fair Representatives play a key role in educating employees and encouraging membership enrollment at VSP Vision Care client benefit fairs, either in person or virtually. As part of VSP Vision, you'll help individuals understand their vision benefits, make informed enrollment decisions, and experience the value of quality eye care—all while working flexible hours during peak enrollment seasons.
What You'll Do
- Educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs
- Travel to VSP client locations or participate virtually during the open enrollment period
- Explain the VSP plan(s) offered by the company
- Answer questions about the plans offered
- Assist members and potential members to determine what best meets their needs
- Help members understand the benefits of enrolling with VSP
- Interact with potential and existing VSP members directly in group settings or one-on-one
- Help members understand the necessity of annual eye exams
- Explain the choices available in the plans provided
- Communicate the true value of VSP as a benefits provider
- Provide visitors with plan information
- Refer members to Customer Service for any issues that cannot be answered on-site
- Interact with Vision Care Marketing and Sales to confirm fair/plan details
- Coordinate with the client event contact to ensure materials arrive
- Ensure representation meets expectations at events
- Give presentations on the VSP benefit when necessary
- Interact with Vision Care Sales on presentation details and expectations
- Provide fair details and feedback electronically after the fair
- Assist in the collection and facilitation of information or data as requested by VSP
- Maintain inventory of materials necessary to represent VSP at fairs
What We're Looking For
- Professional and friendly conduct
- Excellent organization skills
- Attention to detail
- Ability to multitask
- Excellent communication skills with all levels of people within an organization
- Flexible and able to quickly and effectively change priorities and direction
- Comfortable speaking to small groups and giving presentations to larger groups, if necessary, either in person or in a virtual setting
- Ability to adapt and be flexible with varying client needs
- Access to personal cell phone and email
- Proficient with the internet
- Access to a personal webcam and audio to participate in virtual events
- Can comfortably set up and manage user account information on multiple online tools
- Show valid proof of auto insurance
- Ability to plan and schedule travel and out-of-town accommodations
- Ability to lift 25 pounds
- Business attire required (VSP Polo shirt provided) unless directed otherwise
- Ability to walk or stand 90% of the day as needed when attending onsite events
- Open weekday availability throughout the year and especially between September and November
Nice to Have
- Insurance industry or human resources experience
- Previous experience working in customer service, HR/benefits, or health insurance
- Bilingual (English/Spanish)
Technical Stack
- Internet
- Webcam and audio tools
- Multiple online tools for account management
Benefits & Compensation
- VSP Polo shirt provided
- Opportunity to work during peak benefit enrollment periods
- Flexible scheduling based on fair assignments
- Travel opportunities to client locations
Work Mode
Hybrid role with assignments in San Jose, CA and virtual settings. Flexible and able to quickly and effectively change priorities and direction; open weekday availability especially between September and November; assignments vary by region (5-25 fairs during peak time).
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
