About the Role
Coaches will work directly with clients to support mental wellness using structured, non-clinical interventions and guided self-help strategies tailored to individual needs.
Responsibilities
- Deliver one-on-one coaching sessions focused on emotional resilience and behavioral change
- Use structured frameworks to guide clients toward personal goals
- Monitor client progress and adjust support plans as needed
- Maintain accurate session records and client documentation
- Collaborate with peer coaches to share best practices
- Engage in ongoing training to improve coaching techniques
- Respond to client messages within defined service timelines
- Promote healthy habits and coping strategies during interactions
- Support clients experiencing stress, anxiety, or low mood
- Follow ethical guidelines for client confidentiality and professional boundaries
- Adapt communication style to suit diverse cultural backgrounds
- Encourage client accountability and goal setting
- Utilize digital platforms to deliver remote coaching
- Participate in regular supervision and performance reviews
- Uphold service quality standards across all client interactions
Compensation
Competitive salary and benefits package
Work Arrangement
Remote, based in Tunisia
Team
Part of a distributed team delivering mental health services across multiple regions
Application Process
- Candidates must complete an online assessment and participate in a live coaching simulation
- Shortlisted applicants will undergo two interview rounds with the hiring team
- Final offers are contingent upon reference verification
Training and Onboarding
- New hires complete a four-week onboarding program
- Training includes coaching methodologies, platform use, and compliance protocols
- Coaches are paired with mentors during the first month
Not applicable
