About the Role
The Behavioral Health Care Manager will coordinate patient care, support treatment planning, and ensure continuity across mental health and substance use services. This role emphasizes patient engagement, clinical documentation, and collaboration with providers to improve health outcomes.
Responsibilities
- Coordinate comprehensive care plans for individuals with behavioral health conditions
- Conduct initial patient assessments and ongoing clinical evaluations
- Monitor patient progress and adjust care strategies as needed
- Facilitate communication between patients, families, and treatment teams
- Ensure timely access to mental health and addiction services
- Maintain accurate and confidential patient records
- Collaborate with psychiatrists, therapists, and primary care providers
- Support crisis intervention and stabilization efforts
- Educate patients and caregivers about treatment options and resources
- Promote adherence to treatment plans through regular follow-ups
- Identify social determinants impacting patient health and recommend supports
- Connect patients with community-based recovery programs
- Track clinical outcomes and report on quality metrics
- Participate in care team meetings and case reviews
- Assist in discharge planning and transition of care
- Ensure compliance with regulatory and accreditation standards
- Respond to patient inquiries and coordinate urgent needs
- Support documentation for insurance authorizations and billing
- Engage in professional development and clinical training
- Uphold patient dignity and cultural sensitivity in all interactions
Compensation
Competitive salary with comprehensive benefits package
Work Arrangement
Hybrid work model with partial remote availability
Team
Collaborative clinical team environment with interdisciplinary support
Work Environment
This position operates in both clinical and community settings, including office visits, home-based assessments, and coordination with outpatient facilities. Work hours may include evenings or weekends to accommodate patient needs.
Physical Requirements
Frequent sitting and computer use, occasional walking or standing during home visits, ability to transport files and materials, and capacity to respond promptly during emergency situations.
Not available
