Responsibilities
- Craft and serve a variety of coffee drinks, including espresso, matcha, and traditional Japanese teas with precision and artistry.
- Learn and apply Japanese brewing techniques and presentation styles.
- Maintain a thorough knowledge of our drink menu, ingredients, and preparation methods.
- Greet guests warmly and take their orders accurately.
- Provide recommendations and explain menu items, focusing on our Japanese inspirations.
- Address customer inquiries and ensure a positive dining experience.
- Operate espresso machines and other brewing equipment maintaining quality and safety standards.
- Perform regular maintenance and cleaning of equipment to ensure optimal performance.
- Work closely with other staff members to maintain a smooth workflow.
- Assist in training new baristas on our menu and service standards.
- Keep the coffee shop clean and organized, following health and safety regulations.
- Help with inventory management, including stocking supplies and the vocalization of low stocked items.
- Weekly deep-cleaning, including bleaching, oil removal, etc.
- Infuse Japanese culture into customer interactions and shop atmosphere (e.g., knowledge of local Japanese customs, seasonal drinks, and special events).
Requirements
- Ability to Commute: Atlanta, GA 30318 (Required)
- Ability to Relocate: Atlanta, GA 30318: Relocate before starting work (Required)
- Barista experience: 1 year (Required)
- Customer service: 1 year (Required)
Nice to Have
- Previous experience as a barista or in a customer service role is a plus.
- A passion for coffee and a willingness to learn about Japanese tea culture and brewing techniques.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Flexibility to work various shifts, including weekends and holidays.
Benefits
- Employee discount
- Flexible schedule
- Opportunities for advancement
- Paid training
- Competitive pay and tips
- Opportunities for growth and advancement within the company
- Employee discounts on food and beverages
- A creative workspace where you can express your passion for coffee and culture
Work Arrangement
On-site
Additional Information
- 8 hour shift
- Evening shift
- Morning shift
- Weekends as needed
- Work Location: In person
- Japanese language knowledge is listed as a question in profile insights but not required
