Responsibilities
- Drive projects from kickoff to impact as case team leaders across corporate and foundation client engagements.
- Deploy across FSG’s full range of issue areas rather than a single practice, bringing your expertise to bear wherever it’s most needed.
- Lead two client engagements simultaneously while contributing approximately 15% of your time to firmwide priorities.
- Own the full arc of each project, managing workplans and timelines, guiding your team’s analytical and content work, cultivating strong client relationships, and developing rigorous, equity-centered solutions that deliver on FSG’s scopes of work.
- Take initiative without being told, hold yourself to a high bar, and see feedback as fuel for growth rather than friction.
- Thrive in ambiguity, adapt quickly when circumstances shift, and know how to bring people along with you.
- Show up with humility, empathy, and a deep commitment to the communities this work is meant to serve.
- Spend roughly 85% of your time on client projects, working both autonomously and collaboratively as part of your case teams.
- Translate high-level scopes of work into detailed and strategic project plans, identifying potential roadblocks and risks, and problem-solve to address them. Keep the team on track and evolve work plans as the project unfolds.
- Own the big picture vision of the project; have a strong point of view to steer the team in addressing the central project question. Apply equity and inclusion principles, systems thinking, and professional expertise to each project.
- Conduct research, perform analysis, and generate insights and client recommendations. Develop high-quality client deliverables. Interact effectively with clients and stakeholders.
- Develop a plan for client/stakeholder management and influence. Manage client relationship, acting as a thought partner in addition to being a reliable primary point of contact. Lead compelling and engaging presentations; design and facilitate complex discussions with clients or stakeholders across a range of contexts using a variety of facilitation methods to achieve session objectives. Oversee logistics for planning external virtual or in-person meetings and workshops. Identify and support business development opportunities for follow-on work with the client.
- Establish a positive and inclusive team culture, building a sense of belonging and trusting relationships on the team, as well as psychological safety, and valuing a range of diverse perspectives. Coordinate, delegate, collaborate with, and effectively oversee team members’ work to reach project goals and timelines. Develop team members professionally and coach them to continuously improve; provide regular feedback and manage their performance within the scope of the project. Engage senior leaders effectively.
- Contribute to organizational learning, development, and culture, including creating an inclusive work environment.
- Participate in and prepare for organizational and learning calls. Contribute to research and writing for publications or planning for webinars. Support business development (e.g., proposal drafting, support for outreach). Interviewing candidates for recruiting efforts. Further your professional development.
Requirements
- 8+ years of professional experience with transferable skills to role responsibilities above.
- 2+ years of prior experience in consulting or client services.
- 2+ years of complex and comprehensive project management overseeing the work of project contributors.
- 2+ years developing direct reports.
- Experience in one of the following focus areas: corporate and commercial strategy; U.S. health (including public health, behavioral health, clinical research, and/or medical practice); or economic mobility (including workforce development, financial inclusion, and/or place-based economic development).
- Ability to travel domestically or internationally up to ~25% of the time.
- Demonstrated commitment to our mission of social change.
- Deep understanding of social sector landscapes and how change happens.
- Seek to fundamentally change systems to make them more equitable.
- Frame complex problems and develop clear, evidence-based recommendations.
- Own and manage multiple projects and teams concurrently.
- Influence and move stakeholders toward change.
- Take initiative and motivate teams toward high-quality work to achieve great results; navigate ambiguity in complex environments.
- Set container for team collaboration and inclusive culture.
- Embrace feedback, continuous learning, and professional development.
- Provide feedback and steward development of team members throughout project.
- Advanced PPT and Excel; proficient with collaboration platforms (e.g., Zoom, Teams, Mural).
Additional Information
- Uphold safeguarding standards: Safeguarding, the act of taking proactive steps to prevent harm and ensure the safety and well-being of individuals, particularly those who may be vulnerable, is a core priority at FSG. Any employee may engage with vulnerable groups during their employment, making it essential to uphold these standards consistently and actively report any concerns or violations of FSG's safeguarding policies. FSGers are expected to always conduct themselves with respect and professionalism, ensuring their actions align with the organization's values, policies, and code of conduct. They must actively contribute to creating an environment free from harm, discrimination, and harassment, both within the workplace and in external interactions.
