Miami, Florida, USA Remote (Country) Employment $65,000-$85,000

Viator (a Tripadvisor company) is hiring an Associate Destination Manager

About the Role

This role is responsible for driving performance in key travel destinations by managing local suppliers, optimizing content, and improving the customer experience through data-driven decisions and collaboration with cross-functional teams.

Responsibilities

  • Manage relationships with local experience providers to ensure quality and availability
  • Monitor performance metrics for destination-specific offerings
  • Collaborate with regional teams to align on goals and strategies
  • Identify opportunities to expand inventory in targeted markets
  • Ensure product listings meet quality and compliance standards
  • Support onboarding and training for new partners
  • Troubleshoot operational issues with suppliers and internal teams
  • Conduct regular reviews of customer feedback and ratings
  • Work with marketing to promote top experiences
  • Maintain accurate records of partner communications and agreements
  • Track inventory availability and pricing accuracy
  • Coordinate with localization teams for content translation
  • Provide input on product improvements based on field insights
  • Assist in launching new experiences in key markets
  • Respond to urgent operational escalations
  • Use data to assess market trends and adjust strategies
  • Ensure adherence to contractual terms with partners
  • Support audits and compliance checks
  • Facilitate communication between global teams and local partners
  • Contribute to process improvements for scalability

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model with flexibility based on location and role needs

Team

Part of a global team focused on travel experiences and local partnerships

About Us

We connect travelers with unique experiences around the world through a trusted platform that supports local businesses and global exploration.

What You’ll Do

Support destination success by managing local partners, improving content quality, and driving performance through data insights and collaboration.

Available for qualified candidates based on business requirements

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About company
Viator (a Tripadvisor company)
Viator is the leading marketplace for travel experiences, offering over 300,000 travel experiences worldwide.
All jobs at Viator (a Tripadvisor company) Visit website
Job Details
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Posted 2 hours ago