Responsibilities
- Fosters authentic interactions that enhance customer satisfaction and loyalty
- Provides exceptional service while embodying core brand values
- Maintains a dynamic, positive work atmosphere that supports team growth and efficient operations
- Executes detailed product services including personalization and finishing to elevate customer experience
- Applies knowledge of omnichannel retailing to improve customer support and streamline processes
- Assists in identifying, hiring, and retaining high-performing team members
- Helps develop and sustain a leadership pipeline in coordination with store leadership
- Promotes open communication and collaboration to align operations, customer service, and visual goals
- Offers timely coaching and performance feedback, escalating concerns when appropriate
- Delivers comprehensive in-person training alongside digital learning modules for new hires
- Ensures all new employees complete onboarding training on schedule
- Holds regular check-ins with corporate retail training staff to monitor team development
- Recommends enhancements or new initiatives for training programs
- Ensures all training activities follow company policies and industry best practices
- Collaborates with store leadership to plan and implement new hire training schedules
- Coordinates with store and corporate teams to deliver ongoing in-store training for new offerings
- Attends scheduled training sessions to stay current on key updates and procedures
- Plans and executes visual merchandising directives accurately and on time
- Submits requested store photos and implements feedback from headquarters
- Joins visual training sessions with corporate partners to prepare for product rollouts
- Works with leadership to maintain visual standards and complete restocking duties
- Supports store appearance during sales and promotional periods
- Keeps marketing displays and in-store materials accurate and up to date
- Collaborates with the store manager to align staffing schedules with visual reset timelines
- Partners with leadership to deliver visual standards training to new employees
Benefits
- Competitive base pay
- Health insurance plans covering 79-90% of premiums; full coverage for dental and vision for dependents
- Complimentary footwear provided
- Significant employee discount program
Compensation
Competitive salary
Work Arrangement
On-site — Brooklyn
Team
Retail store team with support from corporate headquarters
Other
- Frequently stands or walks for long durations and performs physical movements like reaching, bending, squatting, and kneeling during inventory tasks
- Delivers high-quality customer service while adhering to loss prevention protocols
- Regularly lifts items weighing up to 30 pounds and completes routine store maintenance
- Must have reliable transportation to and from the workplace
- Required to work 40 hours weekly, including weekends (Friday through Sunday), evenings, and holidays as needed
Not specified
