LTIMindtree is hiring an Architecture Specialist to act as a NET Support Tech Lead. In this role, you will oversee and manage the support and maintenance of our .NET-based applications, ensuring high system availability and performance. You will leverage strong technical skills and leadership experience to guide a team through troubleshooting, performance tuning, and minor enhancements.

What You'll Do

Lead a team of .NET support engineers providing L2/L3 application support.
Manage incident and service request queues, ensuring SLAs are met.
Investigate and resolve complex production issues across .NET applications.
Perform root cause analysis and recommend long-term solutions.
Coordinate with development, QA, and infrastructure teams to ensure smooth operations.
Contribute to performance tuning and optimization of .NET applications and databases.
Participate in release management and deployment planning.
Maintain documentation for supported systems and processes.
Guide the team in following ITIL-based support practices.
Mentor junior team members and drive knowledge-sharing sessions.

What We're Looking For

Bachelor's degree in Computer Science, IT, or a related field.
10+ years of experience in .NET technologies (C#, ASP.NET, MVC, Web API).
Strong troubleshooting skills and experience in application support roles.
Experience with SQL Server and performance tuning techniques.
Familiarity with tools like Azure DevOps, JIRA, ServiceNow or similar ticketing systems.
Excellent communication, leadership, and stakeholder management skills.
Experience working in Agile and ITIL environments.