Unknown Company is hiring an Ambulatory Services Representative, Pediatrics Clinic, 40 Hours, Days

Are you currently employed by UMass Memorial Health? Submit your application via Workday. Exemption Status: Non-Exempt Compensation Range: $20.94 - $33.59 Final compensation may fluctuate within this range based on candidate's professional background, capabilities, credentials, and internal compensation considerations. Work Schedule: Monday through Friday, Weekend shifts (Saturday and Sunday) Shift Hours: M-F 7:30am-5:30pm (variable); Sat-Sun 8am-12pm Shift Type: 1 - Day Shift, 8 Hours (United States) Weekly Hours: 40 Department: 10020 - 4180 Pediatrics Clinic Union Affiliation: SHARE (State Healthcare and Research Employees) A potential signing bonus may be available, with eligibility confirmed during interview process. Everyone Is a Caregiver At UMass Memorial Health, every team member embodies the caregiver ethos, transcending formal job titles. Our commitment to exceptional patient care, academic innovation, and cutting-edge research establishes us as Central Massachusetts' premier healthcare system. With over 20,000 dedicated professionals, we collaborate as a unified health system, passionately pursuing healing for patients, community, and colleagues. Each individual contributes uniquely and meaningfully. Major Responsibilities: - Welcome patients for scheduled and urgent care appointments - Verify patient demographic and insurance information - Potentially collect patient co-payments - Obtain treatment consent signatures from patients/guardians - Evaluate patient requirements including financial counseling, translation services, social support, and provide appropriate referrals Position Qualifications: License/Certification/Education: Required: - High School Diploma or equivalent Preferred: - Associate's or Bachelor's degree Experience/Skills: Required: - 1 year related experience (waived with Associate's/Bachelor's degree) - Proficiency with specialized software and computer systems - Ability to perform multifunctional tasks under high-stress conditions - Demonstrate professional behavior and superior communication skills Preferred: - Understanding of medical office procedures and terminology All qualified candidates receive equal employment consideration regardless of race, color, religion, gender, sexual orientation, national origin, disability, or veteran status. UMass Memorial Health is committed to creating a respectful environment. Our six Respect Standards include: Acknowledge, Listen, Communicate, Be Responsive, Team-Oriented, and Kind. As an equal opportunity employer, we value diversity and encourage applications from individuals with varied experiences and backgrounds. For disability-related application assistance, contact [email protected].