Europe (Remote / Hybrid, based in Europe) Hybrid Full-time

Tiens is hiring an AI Operations & Project Manager (m/w/d)

Responsibilities

  • Lead the rollout, implementation, and adoption of AI solutions across the European region.
  • Develop deployment plans and coordinate resources to ensure successful adoption by subsidiaries and distributors.
  • Support distributors and local teams in integrating AI tools into daily business operations.
  • Deliver training sessions, user guidance, and best practices to maximize adoption and business impact.
  • Act as the key liaison between headquarters, regional teams, distributors, and technical stakeholders.
  • Translate global AI initiatives into practical regional action plans and project deliverables.
  • Gather, analyze, and prioritize business requirements from regional stakeholders, and translate them into actionable recommendations for Product and Technology teams.
  • Ensure smooth execution and follow-up of AI-related projects and operational activities, facilitating communication and aligning priorities across teams.
  • Track AI adoption, user engagement, and operational performance metrics, as well as project milestones, risks, and key deliverables.
  • Prepare regular status updates and project reviews; proactively resolve implementation challenges.
  • Analyze business feedback and identify opportunities to optimize processes, increase efficiency, and support business growth.
  • Work closely with Product, Technology, Sales, and Operations teams to communicate market needs, project status, and user feedback.
  • Contribute to the continuous enhancement of AI solutions and user experience.

Requirements

  • Bachelor's degree or above in Digital Transformation, Computer Science, Artificial Intelligence, Project Management, or a related field.
  • Minimum 4–5+ years of experience in operations, digital transformation, project management, sales operations, training-related roles, e-commerce, ideally involving AI or technology-driven tools and initiatives.
  • Solid understanding of AI applications, intelligent agents, automation solutions, and digital business tools.
  • Strong analytical, documentation, and stakeholder management skills, with the ability to interpret business and operational data.
  • Excellent in local and English communication skills, written and spoken.

Nice to Have

  • Chinese Language is a plus.

Benefits

  • Opportunity to lead AI transformation initiatives across Europe.
  • Exposure to global AI and digital innovation projects.
  • International collaboration with cross-functional teams worldwide.
  • Career growth within a rapidly evolving digital business environment.
  • Flexible working arrangements and multicultural work environment.

Work Arrangement

Hybrid — Europe

Additional Information

  • Language requirements: Excellent in local and English communication skills, written and spoken. Chinese Language is a plus.
Required Skills
operationsDigital TransformationProject Management
Job Details
Location Europe (Remote / Hybrid, based in Europe)
Work mode Hybrid
Employment Full-time
Department Project Management
Category other
Posted 23 days ago
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About company
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TIENS Group is a Chinese multinational founded by Li Jinyuan in Tianjin, China. Established in the 1990s, it operates in over 190 countries with branches in 110, offering health, wellness, beauty, and personal care products. Combining traditional Chinese health concepts with modern biotech, TIENS emphasizes “Great Health For All” and personal development. Its diversified business includes biotechnology, education, e‑commerce, tourism, finance, and international trade. TIENS primarily uses a network marketing model, where independent distributors sell products and recruit others. The company invests in international health parks with R&D, manufacturing, hospitals, and educational facilities. While globally successful, some markets have questioned its health claims or compared its model to pyramid schemes. TIENS Group is a multinational company that includes biotechnology, healthcare, hotel and tourism industry, education and training, e-commerce and financial.
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