Responsibilities
- Collaborate with Solutions Architects, SA leadership, Product, and Engineering to scope technical work and translate ambiguous business needs into well-defined deliverables
- Evaluate and integrate AI capabilities (LLMs, agents, workflow automation) where they provide genuine leverage—not for novelty, but for measurable productivity improvement
- Architect and build internal tools, agents, and automated workflows that accelerate SA and manager productivity across technical discovery, solution design, demoing, user engagements, territory/pipeline management, and product interlock
- Take high-potential tools and workflows built by SAs and managers and harden them into scalable, maintainable, production-grade solutions
- Identify patterns across SA workflows and proactively build solutions that address recurring friction
- Build custom demo environments, PoC applications, and technical assets for Stripe's most strategic customer engagements
- Document tools, architectures, and usage patterns so others can adopt and extend what you've built
- Debug, extend, and maintain backend systems across a variety of codebases and infrastructure
Requirements
- 4+ years of experience as an engineer shipping production systems
- Strong backend engineering fundamentals: you can debug a failing system, trace issues across services, and reason about data flows
- Experience building and deploying AI agents, LLM-powered tools, or workflow automation beyond basic prompt engineering
- Experience scoping and delivering work with minimal oversight in a fast-moving, cross-functional environment
- Proficiency in at least two of: Ruby, Node.js, Python, or Next.js
- Familiarity with cloud infrastructure (AWS, GCP) including deployment, monitoring, and basic DevOps
- Experience building internal tools, developer platforms, or workflow automation
- Demonstrated ability to work across multiple codebases and technology stacks simultaneously
- Hands-on experience using AI/LLM tools in your engineering workflow—you're fluent with AI-assisted development but not dependent on it; you can reason through problems and debug without AI as a crutch
- Strong written and verbal communication skills; you can translate technical decisions for non-technical stakeholders and navigate cross-functional collaboration naturally
- Comfort with ambiguity—you can take a loosely-defined business problem, scope the engineering work, and ship iteratively without waiting for a perfect spec
Nice to Have
- Experience designing systems that non-engineers can build on top of or extend themselves (e.g., platforms, low-code frameworks, template systems)
- Experience in a Solutions Engineering, Sales Engineering, or GTM Engineering role—or a product engineering role where you worked closely with customers or go-to-market teams
- Familiarity with Stripe's products, APIs, or the payments/fintech domain
- Experience integrating with third-party platforms (Salesforce, Gong, etc.)
- Track record of building tools or systems that were adopted beyond your immediate team
- Background in consulting, professional services, or other roles that blend technical depth with business context
Additional Information
- You want to be close to the business. You're energized by seeing your work directly impact how a sales team wins a deal or how a customer succeeds.
- You're a pragmatic builder. You ship working solutions quickly, iterate based on real usage, and know when 'good enough now' beats 'perfect later.'
- You're a software engineer by practice. You can architect systems, debug production issues, write clean code, and reason about tradeoffs. AI is a tool in your belt, not a substitute for engineering judgment.
- You're a pattern recognizer. When you build something that works for one person, you immediately see how it generalizes. You think in reusable systems, not one-off scripts.
- You thrive without a traditional product team structure. No PRDs landing in your lap, no dedicated PM, no sprint ceremonies. You identify the highest-leverage problem, scope the work, and ship it.
- You're a strong communicator. You can partner with SAs who are domain experts, understand their workflows deeply enough to build great tools, and explain your technical choices to leadership.