SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity. Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats. We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offices in LA, London, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.
Responsibilities
As an AI Engineer, you will work closely with the team to build and enhance AI-powered systems that support proactive identification of fraudulent behavior across our clientele's platforms. This is an opportunity to be part of a high-impact team that combines data, AI, and engineering to protect ecosystems.
- Build and maintain AI-powered systems for proactive fraud detection, including LLM-based and agentic workflows.
- Design and implement RAG pipelines that ground models in SHIELD's fraud intelligence and data signals.
- Develop and iterate on prompts and evaluations to ensure reliable, measurable model performance.
- Rapidly prototype and ship new AI features, moving quickly from idea to production.
- Explore and integrate new data signals and model capabilities to improve fraud identification accuracy.
- Conduct comprehensive testing to ensure system reliability, performance, and cost-efficiency.
- Write clear documentation for systems, prompts, workflows, and research findings.
- Collaborate closely with engineers and analysts to achieve shared project goals.
Singapore, Singapore, Singapore Remote (Global) Full-time
SHIELD is hiring an AI Engineer
Job Details
Location Singapore, Singapore, Singapore
Work mode Remote (Global)
Employment Full-time
Category Data & ML
Posted a year ago
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About company
SHIELD is a device-first fraud intelligence and detection platform that stops account takeovers, collusion fraud, bot attacks, fake accounts, and abuse across web and mobile apps.
The platform provides real-time device intelligence to identify and block fraud at the point of origin. It offers tamper-proof device IDs, frictionless user authentication, and configurable risk controls to help businesses reduce fraud without compromising user experience.
SHIELD serves industries such as ride-hailing, fintech, e-commerce, gaming, and social media, enabling companies to build trust, prevent revenue loss, and scale securely.