Galway, Ireland Hybrid Contract

Diligent Corporation is hiring an AI Content Operations Specialist (12 month Fixed-Term Contract)

Responsibilities

  • Produce clear and compelling materials such as presentations, guides, training resources, and visual content to support sales, onboarding, partners, and internal teams.
  • Leverage artificial intelligence tools to draft, outline, summarize, and adapt content, then refine outputs for precision, readability, and brand alignment.
  • Develop content rapidly with a focus on practicality and usability, accepting that materials will be iterated upon over time.
  • Manage the full content lifecycle from initial request to publication and ongoing maintenance, ensuring resources are accessible and up to date.
  • Revise and enhance existing documentation to improve clarity, accuracy, and relevance in line with current business goals.
  • Structure and maintain content repositories so teams can easily find the information they need.
  • Collaborate directly with experts in Sales, Enablement, Product Marketing, and leadership to gather insights and transform them into actionable content.
  • Handle feedback and revisions independently by engaging stakeholders directly, without managerial intermediation.
  • Balance multiple content requests across teams, helping to prioritize based on business impact and urgency.
  • Integrate AI into daily workflows to reduce manual tasks and speed up content delivery.
  • Engage in projects that use AI to automate or scale content production and updates.
  • Apply critical judgment to assess AI-generated content for factual correctness, tone, and consistency before approval.
  • Help design simple, effective processes for submitting, prioritizing, and delivering content requests.
  • Suggest improvements to how content is created, shared, updated, and evaluated across departments.
  • Propose enhancements based on prior experience, going beyond task execution to improve workflows.
  • Ensure all materials follow a consistent voice, format, and quality standard regardless of type or platform.
  • Use feedback and performance data to refine content and increase its effectiveness over time.
  • Deliver timely resources for key business events such as product launches, sales meetings, and company-wide initiatives.

Work Arrangement

Hybrid — Galway

Other

  • 12 month Fixed-Term Contract
  • Work in person at least three days a week in Galway office
About company
Diligent Corporation
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice.
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Job Details
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Posted 4 days ago