Responsibilities
- Partner with Account Executives to discover and scope customer challenges, designing high-value technical solutions that showcase the ROI of Netomi’s platform.
- Architect and build agentic workflows that integrate generative AI with APIs, databases, and enterprise tools to power experiences for our customer’s end users.
- Develop custom demonstrations, prototypes, and proofs of concept using the Netomi platform tailored to specific clients use cases.
- Design, test, and refine prompts and AI orchestration chains to optimize performance, reasoning, and reliability across varied use cases.
- Communicate complex technical concepts clearly and persuasively to audiences ranging from C-level executives to hands-on engineers.
- Collaborate with product and engineering teams, contributing insights from customer engagements to inform roadmap priorities.
- Document and present solution designs, workflows, and technical configurations for both internal and client-facing reference.
Requirements
- 4-6 years of experience in a customer-facing sales engineering or solutions engineering role, ideally in AI, automation, or enterprise SaaS.
- Hands-on experience with AI prompt design, workflow orchestration, and integrating REST APIs, webhooks, and cloud services (AWS, GCP, or Azure).
- Working knowledge of JavaScript, Python, or related scripting languages for building integrations and automation logic.
- Proven ability to architect and communicate end-to-end technical solutions that align AI capabilities with business outcomes.
- Functional understanding enterprise software ecosystems, and data flow patterns.
- Excellent communication, presentation, and interpersonal skills with a record of collaboration across technical and non-technical teams.
Nice to Have
- Experience in agentic or autonomous AI systems (e.g., LangChain, LlamaIndex, or similar frameworks).
- Familiarity with MLOps, AI governance, and compliance in production-scale deployments.
- Background working in high-growth startup environments.
- Awareness of UX/UI principles for designing customer-facing AI experiences.
Additional Information
- Netomi is an equal opportunity employer committed to diversity in the workplace.
- We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses.
- These tools assist our recruitment team but do not replace human judgment.
- Final hiring decisions are ultimately made by humans.
- If you would like more information about how your data is processed, please contact us.