Responsibilities
- Process customer credits, debits, re-billing requests, and investigate invoice discrepancies.
- Examine accounts receivable for payments, activity, deductions, credits, and write-offs, ensuring all supporting records are complete and organized.
- Interact with clients to resolve payment and invoicing concerns.
- Record returned products and confirm the final handling of each return.
- Record daily deposits accurately and in a timely manner.
- Collaborate with transportation teams on account-related matters, particularly for cash-on-delivery (COD) arrangements.
- Provide support to other departments and teams as necessary.
- Perform additional tasks assigned by supervisors or management.
Requirements
- Demonstrate strong written and verbal communication skills.
- Review and validate financial records and statements for accuracy.
- Produce various financial reports and analyses as needed.
- Understand current office procedures, practices, and standard office equipment usage.
- Apply fundamental accounting and auditing principles in daily tasks.
Nice to Have
- 1 to 2 years of experience in clerical or accounting roles.
- Familiarity with SAP or similar ERP systems, Excel, and Microsoft Office applications.
Responsibilities
- Processing credits, debits, re-bills and researching invoices.
- Researching accounts for receivables, activity, payments, deductions, credits, write-offs. This includes maintaining all proper documentation is in order.
- Communicating with customers on payment and billing issues.
- Logging product returns and verify disposition of returns.
- Posting all deposits daily.
- Communication with Transportation partners on customer account issues especially COD accounts.
- Backing up for other areas and departments as needed.
- Other duties as required by management and supervision
Required
- Must be able to communicate effectively, orally and in writing.
- Must be able to examine and verify financial documents and reports.
- Must be able to prepare a variety of reports and analyses.
- Knowledge of modern office practices, procedures, methods and equipment.
- Knowledge of accounting and auditing principles and practices.
Preferred
- 1-2 years clerical accounting experience
- Knowledge of SAP or comparable ERP system, Excel and Microsoft.
