Responsibilities
- Handle industry clients in batches acquired by sales teams such as business development and direct sales.
- Develop maintenance, renewal, and additional sales plans for assigned client types based on company strategy and business development goals.
- Guide the team to effectively break down execution steps, set work plan timelines, manage the team to achieve targets, help client groups maintain stable transactions, discover client needs, expand service types, create long-term value for clients, and increase payment transaction volume and revenue on the Airwallex platform to support overall business development plans.
- Deeply understand pain points in cross-border payments, foreign exchange, and FX risk management for industries such as import/export e-commerce, digital (digital media, gaming, online education), B2B foreign trade, and international logistics. After accurately collecting industry product requirements, communicate effectively with internal product team leaders and working teams to improve industry-specific solutions, enhance client experience, and increase client loyalty.
- Maintain sensitivity to and track various information in related industry fields, provide timely feedback and suggestions, and promote sustainable business development.
Nice to Have
- Background in banking, cross-border payments, foreign exchange, or cross-border e-commerce preferred.
Other
- Applicant Safety Policy: Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Apply only through careers.airwallex.com or official LinkedIn page.
- Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).
- Equal opportunity employer: Airwallex values diversity and considers candidates based on merit, qualifications, competence and talent, regardless of color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status. Accommodation available for disabilities or special needs.
