Responsibilities
- Develop and finalize new expansion deals within current small to mid-sized customer accounts
- Work alongside Customer Success Managers to uncover untapped growth areas
- Proactively reach out to existing customers and leverage internal referrals to generate leads
- Sell multiple products including Media Intelligence, Press Releases, Social Listening, and Gen Pulse
- Provide accurate monthly and quarterly forecasts for expansion revenue
- Lead planning efforts for accounts and territories in coordination with assigned CSM teams
- Manage the full expansion sales cycle from pipeline generation to deal closure
- Coordinate with teams across departments to align sales and customer success strategies
Other
- Up to 10% of time may involve travel for team meetings, client interactions, and corporate events
- Participation in the yearly company offsite, typically hosted in Mexico, is required