About the Role
This position is responsible for expanding business with existing clients, identifying new revenue opportunities, and maintaining strong customer relationships through proactive engagement and solution-focused selling.
Responsibilities
- Manage and grow a portfolio of client accounts
- Identify upsell and cross-sell opportunities
- Conduct regular client meetings to assess needs
- Develop strategic account plans
- Collaborate with internal teams to deliver solutions
- Track and report on account performance metrics
- Maintain accurate CRM records
- Respond to client inquiries in a timely manner
- Negotiate contract renewals and expansions
- Serve as primary point of contact for assigned clients
- Monitor client satisfaction and address concerns
- Stay informed about product updates and market trends
- Coordinate onboarding for new account initiatives
- Present quarterly business reviews
- Support resolution of service issues with operations teams
- Ensure compliance with service level agreements
- Gather client feedback for product development
- Participate in sales forecasting activities
- Meet or exceed revenue targets
- Maintain professional communication standards
- Drive adoption of new features within accounts
- Escalate critical issues when necessary
- Contribute to team knowledge sharing
- Follow company sales processes and guidelines
- Adapt strategies based on client performance data
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid work model with flexible scheduling
Team
Collaborative sales environment focused on client growth
What We Offer
- Comprehensive health benefits package
- Retirement savings plan with company match
- Paid time off and holidays
- Professional development stipend
- Remote work support allowance
Growth Opportunities
- Clear paths for career advancement
- Mentorship from senior leaders
- Access to industry training programs
- Internal mobility options
Available for qualified candidates
