About the Role
This role is responsible for acquiring new enterprise clients, expanding existing accounts, and delivering strategic solutions that align with customer goals and drive retention.
Responsibilities
- Identify and pursue new business opportunities with enterprise-level clients
- Conduct strategic sales conversations to understand client challenges and objectives
- Present customized solutions that address specific customer needs
- Manage the full sales cycle from lead qualification to contract closing
- Build and maintain strong relationships with key decision-makers
- Collaborate with internal teams to ensure smooth onboarding and implementation
- Meet or exceed monthly and quarterly sales targets
- Track and report on sales activities and pipeline progress
- Use CRM tools to manage customer interactions and forecast accuracy
- Stay informed about industry trends and competitive landscape
- Advocate for customer needs internally to improve product offerings
- Deliver product demonstrations tailored to client use cases
- Negotiate contracts and pricing structures with procurement teams
- Support the development of case studies and success stories
- Participate in industry events and networking opportunities
- Ensure compliance with company policies and sales ethics
- Respond to customer inquiries in a timely and professional manner
- Maintain up-to-date knowledge of platform features and updates
- Coordinate with marketing to align outreach with campaign initiatives
- Provide feedback to product teams based on customer insights
Nice to Have
- Experience selling reservation or guest experience platforms
- Background in customer success or account management roles
- Familiarity with the restaurant or hospitality technology space
- Previous work with high-growth startups or tech companies
- Certification in sales methodologies such as SPIN or Challenger
Compensation
Competitive base salary plus commission and benefits
Work Arrangement
Hybrid
Team
Part of the sales organization focused on enterprise client acquisition and relationship management
About the Team
This role joins a dynamic sales team focused on transforming how hospitality brands engage with guests through data-driven technology solutions.
What We Offer
- Comprehensive health benefits, retirement plans, and paid time off.
- Opportunities for career advancement and professional development.
- A collaborative environment that values innovation and customer focus.
Not available for this position
