Responsibilities
- Own the full sales cycle from prospecting to close, targeting enterprise accounts.
- Build and maintain strong relationships with senior decision-makers in CX, digital transformation, and operations.
- Develop strategic outbound motions to break into top accounts and expand Siena’s footprint.
- Manage complex, multi-stakeholder sales cycles with a consultative and value-driven approach.
- Work closely with marketing, sales development, and solutions engineering to refine our go-to-market strategy.
- Drive adoption of Siena’s AI solutions by aligning our capabilities with customer pain points and business outcomes.
- Consistently exceed quota and revenue targets, contributing to Siena’s high-growth trajectory.
- Leverage AI tools to scale prospecting, research, and deal preparation.
- Build and maintain custom AI workflows for account intelligence, objection handling, and competitive analysis.
Requirements
- 5+ years of experience in enterprise SaaS sales, ideally in AI, CX, automation technology.
- Proven success in hunting new business and closing six- and seven-figure deals.
- Skilled in multi-threading enterprise sales cycles and navigating complex organizations.
- Deep understanding of enterprise customer experience, digital transformation, and automation trends.
- Highly strategic and data-driven, leveraging insights to optimize deal execution.
- Comfortable working in a fast-moving startup environment where adaptability and ownership are key.
- Power-user of AI tools with proven ability to build custom agents/prompts that enhance sales productivity.
- Comfort with rapidly evolving AI landscape by staying current on AI capabilities and applying them to sales motion.
Nice to Have
- Experience selling AI, automation, or workflow intelligence products.
- Established relationships within executives, CX, eCommerce, or BPOs.
- Experience selling enterprise and multi-product software.
Benefits
- Real ownership. You will own problems, not tasks, with the autonomy to solve them your way and the trust to do it without a manager in your inbox.
- Work that ships and matters. What you build reaches real consumer brands fast.
- A category we are creating. The Agent of Record is new ground, with unsolved problems and cutting-edge models, not a crowded field to compete in.
- A team that respects your judgment. Globally distributed, async-first, low bureaucracy. We hire adults and treat you like one.
- Great salary plus equity or stock grants. Own a piece of what you build.
- Learning budget. If you are growing, so are we.
- AI-fluency by default. Few places will push your work with production AI further or faster.
Work Arrangement
Hybrid — NYC
Our values
- The people who thrive here are curious, customer-obsessed, and take ownership without being asked.
- They fix problems first and explain later.
- They're direct about feedback—both giving and receiving it—because they care more about getting things right than being polite.
- They maintain high standards while moving at startup speed, and they build real relationships with teammates because they know that's how great work gets done.
- When things get tough, they adapt and keep pushing forward.
Our approach to AI
- The people who thrive here treat AI like a natural extension of themselves.
- They've built their own ecosystem of agents - some for research, others for debugging, writing, analysis, or writing code.
- They know which AI works best for what problem.
- Everyone gets premium accounts (ChatGPT, Claude, Perplexity Pro, Cursor, Lovable) plus a quarterly budget for new tools.
- But the magic happens in how we share knowledge. Demo days where someone shows off a clever workflows. Slack threads about which model handles a specific use case better. Learning from each other's AI workflows.
Additional Information
- Hybrid role based in NYC—expect to be in-office with the team and founders a few days per week.
- AI-assisted screening tools are used in the hiring process. All decisions are made by humans.
- You can request a human-only review at talent@siena.cx.
- Siena provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression.
- Committed to a diverse and inclusive workforce and welcomes people from all backgrounds, experiences, perspectives, and abilities.