Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring an Account Executive (ENT/Strategic) (Hybrid)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. New York positions open to candidates located in the New York area. The Account Executive (Enterprise/Strategic) position is responsible for managing the customer accounts they’re assigned and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services to enterprise sized businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting new business as well as reactivating dark (lapsed) customer accounts. Responsibilities: - Promote and sell KnowBe4’s range of products and services - Identify and close net new customers they’re assigned - Build and maintain pipeline of potential customers by developing and managing relationships with prospects - Forecast new business prospects that result in successful client relationships and sales - Identify key decision makers while developing and qualifying new business opportunities within the targeted markets through cold calling, networking and high-level prospecting - Articulate the value proposition of KnowBe4’s products and help the customer understand how it will improve their business’s security awareness training (and security overall) - Achieve or exceed monthly quotas and/or targets - Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested - Follow up on marketing leads to generate new sales opportunities and pipeline - Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures - Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy Minimum Qualifications: - Bachelor’s degree a plus - Proven track record in sales - 3 years selling software to Small Medium Enterprise - Familiarity with standard concepts, practices and procedures within the IT Security Field - Experience with Salesforce and Gmail - Network or Security Plus preferred - Excellent verbal and written communications - Stats driven business professional - Motivated, energetic self-starter - Strong collaborative and teamwork skills - Must be able to work with minimum supervision