transcosmos Thailand is a leading outsourcing service provider specializing in enhancing customer experience through digital transformation. The company offers a range of services including Customer Experience Development (CXD), Contact Center Services, Digital Marketing & Ecommerce, Engineering Services & BPO, and Business Process Improvement & Research.
With a strong focus on combining "People & Technology," transcosmos delivers tailored solutions that help businesses understand their customers, improve operational efficiency, and drive sales through innovative digital strategies. The company supports clients with voice and non-voice customer support, platform moderation, and data-driven insights to optimize business performance.
Established in Thailand since 2008 and part of a global network with over 172 sites, transcosmos holds multiple ISO certifications including ISO 27001, ISO 9001, and ISO 27701, reflecting its commitment to information security, privacy, and quality management. It serves industry-leading brands across various sectors, helping them achieve their digital transformation goals.
The company fosters a supportive work environment focused on employee growth, career development, and innovation. With offices in Bangkok and Chiang Mai, transcosmos Thailand continues to expand its capabilities and client offerings as a trusted Global Digital Transformation Partner.