<p>We are seeking an experienced <strong>Scrum Master</strong> to support multiple digital transformation and service-delivery initiatives. The role involves working across 2–3 projects simultaneously, guiding cross-functional teams through modern agile practices to deliver high-quality, user-focused digital solutions.</p>
<h2 id="tasks">Tasks</h2>
<p><strong>Key Responsibilities</strong></p>
<ul>
<li>Lead and mentor product delivery teams in agile principles, practices, and continuous improvement.</li>
<li>Facilitate core agile ceremonies including sprint planning, daily stand-ups, reviews, retrospectives, product demos, and backlog refinement.</li>
<li>Remove impediments, manage team dependencies, and maintain alignment on sprint goals and delivery commitments.</li>
<li>Coach product owners and teams on estimation, sprint commitments, prioritization, release planning, and roadmap communication.</li>
<li>Track and maintain delivery metrics such as sprint burndown, velocity, backlog health, and overall product progress.</li>
<li>Produce clear reporting on timelines, risks, issues, and delivery quality using relevant project management tools.</li>
<li>Support digital service delivery activities such as user research, usability testing, and iterative solution development.</li>
<li>Foster strong communication, transparency, and collaboration within the team and across stakeholders.</li>
<li>Adapt processes, schedules, and deliverables to evolving user needs, business requirements, and technical opportunities.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p><strong>Role Details</strong></p>
<ul>
<li>Full-time engagement supporting multiple active projects.</li>
<li>Primarily remote work, with occasional on-site meetings as required.</li>
<li>May involve limited travel for field research or user interviews.</li>
<li>Candidates must be able to work flexibly depending on project needs.</li>
</ul>
