Onepilot combines AI and human agents to redefine customer service outsourcing. The company provides customer care, sales, and KYC support across all languages and channels, with 24/7 availability and native agents. Their AI-enhanced approach helps reduce operational costs by up to 50%.
Onepilot powers over 250 customers, handling more than 15 million interactions annually, from startups to established enterprises. They emphasize transparency, flexibility, and treating clients as an extension of their internal team.
The company is built on core values: lead by example, keep pushing for results, care and act fairly, be passionate and have fun, and take ownership. They focus on creating a great workplace with regular reviews, surveys, team-building, and off-sites.