GlobalCom BPO emerged as a privately owned enterprise, born out of a rich 20-year history in establishing one of the pioneering call centers in the Philippines. Led by a seasoned leadership team with a cumulative experience of over a century in spearheading contact center outsourcing in the Philippines, GlobalCom specializes in providing sales, customer care, receptionist, and back-office contact center programs.
With operations spanning onshore, nearshore, and offshore locations, GlobalCom has garnered extensive expertise, serving some of the most esteemed brands in the industry. The company is dedicated to delivering exceptional outsourcing solutions tailored to meet the diverse needs of clients, focusing on flexibility, cost-effectiveness, and unwavering commitment to service excellence.
GlobalCom offers services including customer service, medical support, sales and retention, technical support, credit and collections, and virtual professional services, all designed to enhance customer experience and drive business growth.