Downdetector collects and displays user reports about service issues from around the world in a clear and transparent way. Users visit Downdetector to check whether services such as internet, social media, and banking are experiencing problems. By collecting these reports, Downdetector helps consumers understand the status of services and helps enterprises see when customers report issues.
Downdetector is part of Ookla®, a global leader in network performance and testing. Ookla provides tools like Speedtest® to measure network performance and Downdetector® to monitor service issues. These tools help consumers understand and improve their internet experience.
Downdetector processes tens of millions of problem reports each month and covers over 34,000 services in 72 countries. It identifies incidents by comparing current user report volumes to historical baselines, ensuring that only significant deviations are flagged as potential outages.