Call IT Dev is a global tech and support talent ecosystem providing enterprise-grade BPO, digital factory services, and freelance solutions. The company specializes in delivering scalable customer support, technical assistance, and digital services to businesses worldwide, combining the agility of a marketplace with the reliability of an in-house agency.
Operating from secure facilities in Casablanca, Kénitra, and Dubai, Call IT Dev offers 24/7 multilingual support across 29 languages. Its services include customer support, technical support, tele-sales, SDR and appointment setting, back-office processing, trust and safety moderation, live chat, and market research. The company is ISO 27001 aligned, GDPR compliant, and supports enterprise clients with strict SLAs and data security standards.
Call IT Dev also runs a digital factory for software development, AI solutions, and cloud-native applications using React, Node.js, Python, and other modern technologies. Clients benefit from rapid deployment (as fast as 7 days), cost savings of 50–70% compared to Western Europe or the USA, and access to vetted freelancers or dedicated teams on a single platform.
Trusted by over 200 enterprise clients—including e-commerce brands, SaaS platforms, telecom providers, and healthcare providers—Call IT Dev combines nearshore efficiency with enterprise-grade quality, serving industries such as technology, energy, logistics, financial services, and healthcare.