AnswerAide is a live answering service that helps businesses grow by handling inbound calls, text messages, chats, Facebook messages, and emails 24/7. Their virtual receptionists capture and qualify leads, schedule appointments, and provide customer support, allowing business owners to focus on core operations.
Founded in 2018 by Dave Kimble, the company was created to address shortcomings in traditional answering services. Starting from a need in his own landscaping business, Dave recognized the importance of professional, accurate, and reliable call handling—leading to the creation of a service built around treating every client like the only client.
AnswerAide serves a wide range of industries including property management, legal, e-commerce, construction, real estate, and government organizations. They offer custom packages, dedicated call center representatives, omnichannel communication support, and integration with various CRM platforms.
The company emphasizes U.S.-based service, customer satisfaction, and continuous improvement, aiming to help clients enhance their brand reputation and increase sales through exceptional call handling and customer engagement.
